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Customer Service at the Highest Level? Simply Amazing!
Donald Miller
By Donald Miller
25

My friends Chris and Alice Canlis inherited a restaurant years ago that they’ve since turned over to their sons a few years ago. It’s a fine-dining restaurant in Seattle and has won many awards for food, the wine and the service. As a family, they are all about service. I’ve learned a lot from them […]

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Be Secretly Incredible
Donald Miller
By Donald Miller
38

My friend Bob Goff (@bobgoff) has a little saying he keeps close to his heart: Be Secretly Incredible. It’s something I think about nearly every day, but something I rarely follow through on. I put ten times the energy into being “publicly good” than I do into being “privately good.” But something in me is […]

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How to Tell a Better Story
Donald Miller
By Donald Miller
44

If you attended The Storyline Conference last year, you’ll remember Lori Ventola, our essay-contest winner who thought she’d only won a trip to Portland to attend the conference but who ended up getting a bigger surprise. Lori wrote an essay about wanting to start a tutoring program helping homeless families get their children caught up and […]